1 reviews | Active since Feb 2015
NCX Press Solutions - ********* & Dishonest? You decide.
Terrible experience with NCX Press Solutions
We had another terrible experience with NCX. On the 2nd of November 2020, we ported our line from NCX to another service provider. Kobus de Beer sent this message “I truly hope that your new SP will give you great service. Should you in the future require assistance or feel the need to move back to NCX we will always be happy to receive you.”
Three months later we find out that NCX are still debiting our account for a non existent service. When we queried this with Kobus he referred us to the small print of their contract - “When you ported your numbers away from NCX as per your contract you are obligated to cancel said contract in writing. I attached your contract for review, I also attached a soft copy of the terms to be easier to read.”
Even though they ported our number to another service provider they continued to debit our account for a serve that did not exist, hoping we would never pick it up.
I leave it up to you decide on how honest and ethical this company is. I am posting this message on every possible platform to warn existing and potential customers of how they operate.
Even with no formal cancelation received, NCX still after three months processed cancelation. Yet you still accuse NCX of being ********* or dishonest. Your accusations are unfounded and dishonest. I am unable to fathom that you as a successful business owner can attack a company, its staff, and its ethics when you failed to cancel a contract? Yet you are the responsible party to give notice to cancelation of the contract. I do not believe that any company would just cancel a contract of any of their clients without due process? Is that how NLA Importers choose to facilitate business?
Even with no formal cancelation received, NCX still after three months processed cancelation. Yet you still accuse NCX of being ********* or dishonest. Your accusations are unfounded and dishonest. I am unable to fathom that you as a successful business owner can attack a company, its staff, and its ethics when you failed to cancel a contract? Yet you are the responsible party to give notice to cancelation of the contract. I do not believe that any company would just cancel a contract of any of their clients without due process? Is that how NLA Importers choose to facilitate business?
