telcom and their ******* service

i moved premisses in march 2018 ever since they came to relocate my line i have only had **** with it i have reported it,im on the phone daily with them and there is still no progress after a month of contacting them and complain there is still no progress.All they are doing is costing me money and waisting my time by phoning them which takes them a half an hour to answer the call,this is the slackest customer service i have ever encountered they are just a bunch of money hungry,lazy assholes.I see there technicians daily in my area but im still waiting for one to be assigned to fix my problem,but if i dont pay on time they quick to cut my line but they dont seem to understand im paying for a service that is not even working properly just causing me to lose money as well as business.i do not recommend telcom to anyone they dont know what they doing!