1 reviews | Active since May 2018
POOR AND VERY POOR SERVICE - UNACCEPTABLE BILLING.
Telcom really #Sucks. telcom services providing to value customers are very very poor and unacceptable this days. i was contacted by their call centres forcing me to take in a mobile contract to which it comes with 2 telecom sim cards, according to the contract am to receive 500mb data every month on each sim card, plus airtimes. which am to pay R160 per month as debit orders. i gave them my bank account in which the debit must go out from and a specific date, right from the delivery of the product took me 2 months later before i got the delivery by a currier. after that i have been getting un acceptable billings that i can not even imagine, first month they took more than R300 from my account, second month was R500 plus, i made several calls placed on long hours holding and was told the query is been resolve and the billing will go back to the fixed amount R160 yet still am getting higher amounts . in November i got a billing of R307,00 to which vat alone is 40.70, and some other charges that i don't know where its coming from and why should i be even charge on that. in the aspect of the service delivery too, it's far worse. this data is not even working always i have to load a data myself in other to use the internet so where is the service am paying for ?
this is very irritating and annoying, i have made several call yet same thing keeps going on.
