NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About NatWest
How is NatWest rated on Hellopeter?
Hellopeter has tracked NatWest across 14 reviews. NatWest hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used NatWest? Write a review to help others decide.
Recent reviews (1)
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Share Your Experience1 reviews | Active since Apr 2009
Blocking Access to my Funds
I have now lost my patience with NatWest. I am trying to get my money transferred from my account that you made dormant (without contacting me first). I have filled out all the required paperwork. I have had 3 phone calls about this (each time ending with an assurance that everything is fine and the money will be transferred). I have also lodged a complaint, which I did not want to do, but was told that this was the only way that this could be resolved, absolutely nothing has come of this. I have also contacted you via FB Messenger and was assured that someone would contact me within 48 hours - that also never happened. I am working full time, overseas, so trying to sort this out is costly to me in time and money and I am now over it! I am now at a loss and will begin posting about your ********** lack of service and blocking a way for me to access my own funds on every social media platform that I can find as you have now left me no other choice.
1 reviews | Active since Apr 2009
Blocking Access to my Funds
I have now lost my patience with NatWest. I am trying to get my money transferred from my account that you made dormant (without contacting me first). I have filled out all the required paperwork. I have had 3 phone calls about this (each time ending with an assurance that everything is fine and the money will be transferred). I have also lodged a complaint, which I did not want to do, but was told that this was the only way that this could be resolved, absolutely nothing has come of this. I have also contacted you via FB Messenger and was assured that someone would contact me within 48 hours - that also never happened. I am working full time, overseas, so trying to sort this out is costly to me in time and money and I am now over it! I am now at a loss and will begin posting about your ********** lack of service and blocking a way for me to access my own funds on every social media platform that I can find as you have now left me no other choice.