TM
Thavan M

1 reviews | Active since Oct 2011

08 Jan 2020, 10:34

Delayed deposit and annoying app

Deposited money a day ago and still not reflecting. Usually it takes less than 2 hours.

Also, the mobile app does not retain the login cellphone number. Annoying timeout messages get displayed (the next day or hours after not used) instead of the login screen.

Various requests have been made but NO IMPROVEMENTs forthcoming. The IT DIRECTOR needs to be replaced?

0
Replies (1)
TM
Thavan M's update10 Jan 2020, 16:16
Reviewer Update
Still no deposit reflecting after 3 days. Contacted National lottery and deposit Dept at ithuba but I only get email communication but no resolution.