Complaint

The National Lottery doesn't care about its client. Instead they end up robbing they're clients of the little that they have. We're trying get something out of the money we deposit into the Ithuba National lottery e-wallet accounts but it doesn't reflect in the end we can't play meaning we not getting paid.

It is with a painful heart that I write this review because I've seen many complaints on hellopeter about the same thing and most if any remain unattended. I deposited R200 on the 30th September expecting to play Powerball on Friday and Lotto on Saturday but still there's no money on my ewallet only R1.90.

That R200 could have bought my daughter a graduation dress in December but I thought if I take a risk and gamble with it it could change our lives. Their system has a fault but instead fixing it they continue letting us lose our hard earned money.

I took the liberty of sending them an email yesterday but I don't think they even listen to our complaints. I just thought I should blow off my frustration here.

Kalipa Nojoko *** ***