SK
Stacey K

1 reviews | Active since Mar 2009

04 Mar 2022, 17:02

Fantastic Customer Care & Service

I was having trouble registering on my medical insurance app to download my medical cover card and access my profile. I spoke with Retabile Lucas from Enablemed / National Healthcare Group this morning and I would just like to send my personal thanks for his patience, kindess and friendliness on the phone. I called him and he said he would call me back so my minutes didn't run out, he then waited on the phone while I registered my profile. Thereafter I had a couple of questions regarding the medical scheme which he answered and honestly it was some of the best service I have ever received. Thank you Retabile - you made my day!

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Replies (1)
National  HealthCare Group
National HealthCare Group's reply07 Mar 2022, 08:09
Official
Hi Stacey,

Thank you for your wonderful feedback! We look forward to walking with you on your medical journey with us.

Kind regards,
National HealthCare Group