SK
Stacey K
1 reviews | Active since Mar 2009
04 Mar 2022, 17:02
Fantastic Customer Care & Service
I was having trouble registering on my medical insurance app to download my medical cover card and access my profile. I spoke with Retabile Lucas from Enablemed / National Healthcare Group this morning and I would just like to send my personal thanks for his patience, kindess and friendliness on the phone. I called him and he said he would call me back so my minutes didn't run out, he then waited on the phone while I registered my profile. Thereafter I had a couple of questions regarding the medical scheme which he answered and honestly it was some of the best service I have ever received. Thank you Retabile - you made my day!
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Replies (1)National HealthCare Group's replyOfficial
07 Mar 2022, 08:09Hi Stacey,
Thank you for your wonderful feedback! We look forward to walking with you on your medical journey with us.
Kind regards,
National HealthCare Group
Thank you for your wonderful feedback! We look forward to walking with you on your medical journey with us.
Kind regards,
National HealthCare Group
National HealthCare Group's reply07 Mar 2022, 08:09
Official
Hi Stacey,
Thank you for your wonderful feedback! We look forward to walking with you on your medical journey with us.
Kind regards,
National HealthCare Group
Thank you for your wonderful feedback! We look forward to walking with you on your medical journey with us.
Kind regards,
National HealthCare Group
