AN
Anikie N
1 reviews | Active since Nov 2024
19 Nov 2024, 14:19
Won't transfer me over to a new debt counselor after years
<div>I have been with NDC for 7 years and received the worst counseling. I am now trying to be transferred to a new debt counselor to assist me and they do not want to grant me the transfer</div>
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National Debt Counsellors's replyOfficial
20 Nov 2024, 08:32Dear Anikie,
We sincerely regret to hear about your experience and understand your frustration. At National Debt Counsellors, we aim to provide the best possible support and guidance to all our clients, and it’s disheartening to learn that we may not have met your expectations.
Regarding your request for a transfer, We would like to investigate your case further to ensure the matter is handled appropriately. One of our support consultants will call you today.
We value your feedback and remain committed to resolving this matter to your satisfaction.
National Debt Counsellors's reply20 Nov 2024, 08:32
Official
Dear Anikie,
We sincerely regret to hear about your experience and understand your frustration. At National Debt Counsellors, we aim to provide the best possible support and guidance to all our clients, and it’s disheartening to learn that we may not have met your expectations.
Regarding your request for a transfer, We would like to investigate your case further to ensure the matter is handled appropriately. One of our support consultants will call you today.
We value your feedback and remain committed to resolving this matter to your satisfaction.