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Nosipho N
1 reviews | Active since Jul 2023
19 Aug 2025, 10:41
VERY LIVID WITH THIS COMPANY!!!!
I am extremely livid. Im waiting for my clearance certificate and now I am being told that i owe them an amount of R1700. Phelelisiwe told me that everything was in order and now they are refusing to give me my certificate. This is un acceptable. I want my certificate asap.
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National Debt Counsellors's replyOfficial
20 Aug 2025, 13:34 Thank you for reaching out and sharing your frustration with us. We sincerely apologise for the confusion and distress this matter has caused. We understand how important your clearance certificate is and how upsetting it must be to face unexpected delays.
We will immediately escalate your case to our management team for urgent review. One of our senior consultants will contact you directly to clarify the outstanding balance, confirm the status of your account, and work towards issuing your clearance certificate as quickly as possible.
National Debt Counsellors's reply20 Aug 2025, 13:34
Official
Thank you for reaching out and sharing your frustration with us. We sincerely apologise for the confusion and distress this matter has caused. We understand how important your clearance certificate is and how upsetting it must be to face unexpected delays.
We will immediately escalate your case to our management team for urgent review. One of our senior consultants will contact you directly to clarify the outstanding balance, confirm the status of your account, and work towards issuing your clearance certificate as quickly as possible.