MN
Morena N

1 reviews | Active since Mar 2009

04 Feb 2019, 10:17

Terrible experience with National Debt Counsellors

I've been with National Debt Counselling since June 2018 the person who assisted me was Anand Goomkaran, my experience with them up to so far has not been good at all. I went through "Debt Administration" under them thinking things will be fine for me, only for temporary. Late 2018 Absa, Direct Axis, FNB and Capfin started to complain that my accounts are not paid in time. on the 16th January i called Absa to find out the whole story; 1. Absa informed me that National Debt Counselling hasn't paid my account for 4 months, 2. There is no continuous payment and Absa has to terminate the status of debt counselling, 3. October and November 2018 are not paid there were reversals. the account was on errors for R6934.16. on the 17th January 2019 i received a hand written letter from ABSA informing about errors, same day National Debt Counselling advisers (Jerome Reddy) asked me if is possible to add additional R1500 on top of R6049.05 that i am paying for all my accounts and i informed him it is impossible due to the circumstances that i am at now. Wednesday the 29th January 2019 Absa called me to inform me that they will be repossessing vehicle as the account has been on errors while i've been paying National Debt Counselling advisers R6049.05 every month without missing a payment. On the 30th Absa came to repossess the vehicle. Today the 4th February 2019 Direct Axis is calling me telling me that my account is in errors. Can National Debt Counselling solve this as i am paying account every month without missing payment but in return i am getting phone calls about accounts not paid and reversals. This is the worst experience I've ever went through and depression, stress and unending sadness daily and making difficult for me to cope daily. Now i don't know what is next as I've already lost my vehicle while on debt administration with National Debt Counselling, what am i going to loose again while you still deducting and sending me statements that are not meaningless???

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Replies (1)
MN
Morena N's update26 Feb 2019, 07:21
Reviewer Update
Today 26th February FNB have deducted R3600 on top of R6049.05 NDC deduct via Dept Counsellor Hypen PDA. I am not happy at all with the service i received from National Debt Counsellors service. On the 30th January 2019 lost my car financed by ABSA have to give up as National Debt Counsellors reversed 3 payments to ABSA while before i called them i never missed any payments on the vehicle , or FNB accounts.