TN
Tendo N
1 reviews | Active since Mar 2018
22 Feb 2025, 23:00
NDC didn’t make payments to my home choice account for 4 months and they don’t care
I am extremely disappointed that I have to take such steps for NDC to attend to my query,last year July my consultant Nishana called me and asked me that home choice needs me to start paying them R600 as they are not happy with the amount am paying and from end of July I was under the impression that home choice was being paid R600 by NDC , to my surprise 4 months later home choice stated that they have not received any payment from me and handed over my account to different lawyers I called Nishana and she told me that she is sorting it out and that I will get feedback as the legal team is dealing with it, that was last year October to this day almost R1800 that I paid is not accounted for Homechoice never received this Money, NDC and Nishana have not provided any feedback whatsoever when i send WhatsApp messages they go unattended actually I am being ignored,can I please have my refund of the money that was supposed to be paid to Homechoice because almost 5 months later no one is bothered to give me answers and the money am owing Homechoice has not changed and they have never received any payment of R600 from NDC,I need answers and my money!!!!
Helpful (0)
Replies (18)0
Replies (18)
National Debt Counsellors's replyOfficial
24 Feb 2025, 08:28 We sincerely apologize for the frustration and inconvenience you've experienced with your payment arrangement through NDC. We understand the urgency of your situation and are committed to resolving it promptly. A senior consultant will contact you shortly to resolve the matter promptly. Feel free to email ***.
National Debt Counsellors's reply24 Feb 2025, 08:28
Official
We sincerely apologize for the frustration and inconvenience you've experienced with your payment arrangement through NDC. We understand the urgency of your situation and are committed to resolving it promptly. A senior consultant will contact you shortly to resolve the matter promptly. Feel free to email ***.
TN
Tendo N's updateReviewer Update
24 Feb 2025, 10:20You on I was so relieved to think that my query was being attended to after months of waiting on Nishana ,just moments later you guys then say I am lying and the my review must be deleted wow that’s really shameful of you guys ,no proof of payments have been sent that these payments have been made to Homechoice,I have been asking for them and no one sent them now all of a sudden am lying you guys are truly ****mers
TN
Tendo N's update24 Feb 2025, 10:20
Reviewer Update
You on I was so relieved to think that my query was being attended to after months of waiting on Nishana ,just moments later you guys then say I am lying and the my review must be deleted wow that’s really shameful of you guys ,no proof of payments have been sent that these payments have been made to Homechoice,I have been asking for them and no one sent them now all of a sudden am lying you guys are truly ****mers
National Debt Counsellors's replyOfficial
26 Feb 2025, 08:53We are truly sorry to hear about your experience and the frustration it has caused. It's important to us that our clients feel heard and supported.
Please rest assured, we are committed to thoroughly investigating the concerns you've raised. We understand the importance of transparency and are looking into why the proof of payments has not been provided yet. Our priority is to ensure that all your issues are addressed properly and that any misunderstandings are cleared up.
National Debt Counsellors's reply26 Feb 2025, 08:53
Official
We are truly sorry to hear about your experience and the frustration it has caused. It's important to us that our clients feel heard and supported.
Please rest assured, we are committed to thoroughly investigating the concerns you've raised. We understand the importance of transparency and are looking into why the proof of payments has not been provided yet. Our priority is to ensure that all your issues are addressed properly and that any misunderstandings are cleared up.
TN
Tendo N's updateReviewer Update
26 Feb 2025, 09:20Good morning
I am very disappointed in the manager that you guys are handling this matter,I honestly expected you guys to investigate properly as to where the R1800 that was deducted from me by you guys was paid to and resolve it with Homechoice instead you guys are trying to silence me by getting my review removed and on top of that lying and saying I was contacted and to this point no one has contacted me , all I want is for that R1800 to be paid to Homechoice because Homechoice has not received any payment from last year July how do you explain that when you guys have been taking money from me then you go and say I was missing payments??,yes I did miss payments but this was before all of this and the fact that I was called to add this 600 that vanished by Nishana is not okay ,I want that R1800 paid to Homechoice as per the initial request.
I am very disappointed in the manager that you guys are handling this matter,I honestly expected you guys to investigate properly as to where the R1800 that was deducted from me by you guys was paid to and resolve it with Homechoice instead you guys are trying to silence me by getting my review removed and on top of that lying and saying I was contacted and to this point no one has contacted me , all I want is for that R1800 to be paid to Homechoice because Homechoice has not received any payment from last year July how do you explain that when you guys have been taking money from me then you go and say I was missing payments??,yes I did miss payments but this was before all of this and the fact that I was called to add this 600 that vanished by Nishana is not okay ,I want that R1800 paid to Homechoice as per the initial request.
TN
Tendo N's update26 Feb 2025, 09:20
Reviewer Update
Good morning
I am very disappointed in the manager that you guys are handling this matter,I honestly expected you guys to investigate properly as to where the R1800 that was deducted from me by you guys was paid to and resolve it with Homechoice instead you guys are trying to silence me by getting my review removed and on top of that lying and saying I was contacted and to this point no one has contacted me , all I want is for that R1800 to be paid to Homechoice because Homechoice has not received any payment from last year July how do you explain that when you guys have been taking money from me then you go and say I was missing payments??,yes I did miss payments but this was before all of this and the fact that I was called to add this 600 that vanished by Nishana is not okay ,I want that R1800 paid to Homechoice as per the initial request.
I am very disappointed in the manager that you guys are handling this matter,I honestly expected you guys to investigate properly as to where the R1800 that was deducted from me by you guys was paid to and resolve it with Homechoice instead you guys are trying to silence me by getting my review removed and on top of that lying and saying I was contacted and to this point no one has contacted me , all I want is for that R1800 to be paid to Homechoice because Homechoice has not received any payment from last year July how do you explain that when you guys have been taking money from me then you go and say I was missing payments??,yes I did miss payments but this was before all of this and the fact that I was called to add this 600 that vanished by Nishana is not okay ,I want that R1800 paid to Homechoice as per the initial request.
National Debt Counsellors's replyOfficial
26 Feb 2025, 11:35Good Morning,
Thank you for reaching out. We appreciate the opportunity to clarify the situation regarding your HomeChoice account.
As of last year, your HomeChoice account was removed from our debt review process. Subsequently, Van De Venter Mojapelo Inc was appointed as the collection agency to manage the account. We have encountered some challenges with the bank details previously provided for them, which resulted in payment reversals. As a result, any payments intended for them were redirected to your other creditors, as reflected in your statements.
To expedite the resolution of this matter, we kindly request your assistance in obtaining the correct banking details for Van De Venter Mojapelo Inc. You can do this by directly contacting HomeChoice, who will be able to provide you with the accurate information needed.
Once you have these details, please forward them to us so that we can ensure your future payments are processed correctly and without delay. This will also help in settling any outstanding balances with Van De Venter Mojapelo Inc efficiently.
Thank you for your cooperation and understanding as we aim to resolve this efficiently. If you have any further questions or need assistance, please feel free to contact us
National Debt Counsellors's reply26 Feb 2025, 11:35
Official
Good Morning,
Thank you for reaching out. We appreciate the opportunity to clarify the situation regarding your HomeChoice account.
As of last year, your HomeChoice account was removed from our debt review process. Subsequently, Van De Venter Mojapelo Inc was appointed as the collection agency to manage the account. We have encountered some challenges with the bank details previously provided for them, which resulted in payment reversals. As a result, any payments intended for them were redirected to your other creditors, as reflected in your statements.
To expedite the resolution of this matter, we kindly request your assistance in obtaining the correct banking details for Van De Venter Mojapelo Inc. You can do this by directly contacting HomeChoice, who will be able to provide you with the accurate information needed.
Once you have these details, please forward them to us so that we can ensure your future payments are processed correctly and without delay. This will also help in settling any outstanding balances with Van De Venter Mojapelo Inc efficiently.
Thank you for your cooperation and understanding as we aim to resolve this efficiently. If you have any further questions or need assistance, please feel free to contact us
TN
Tendo N's updateReviewer Update
27 Feb 2025, 15:56Good day
Please send me a detailed statement from July till December indicating the “redirected ” payments that you are referring to, please also advise as to why I was never told anything about these payments that were redirected, and from October no one could tell me where my money is ? Nishana kept saying legal team is investigating which is now clear that those are lies and those “proof of payments “ she kept saying that she was sending, am honestly very disappointed in you guys
Please send me a detailed statement from July till December indicating the “redirected ” payments that you are referring to, please also advise as to why I was never told anything about these payments that were redirected, and from October no one could tell me where my money is ? Nishana kept saying legal team is investigating which is now clear that those are lies and those “proof of payments “ she kept saying that she was sending, am honestly very disappointed in you guys
TN
Tendo N's update27 Feb 2025, 15:56
Reviewer Update
Good day
Please send me a detailed statement from July till December indicating the “redirected ” payments that you are referring to, please also advise as to why I was never told anything about these payments that were redirected, and from October no one could tell me where my money is ? Nishana kept saying legal team is investigating which is now clear that those are lies and those “proof of payments “ she kept saying that she was sending, am honestly very disappointed in you guys
Please send me a detailed statement from July till December indicating the “redirected ” payments that you are referring to, please also advise as to why I was never told anything about these payments that were redirected, and from October no one could tell me where my money is ? Nishana kept saying legal team is investigating which is now clear that those are lies and those “proof of payments “ she kept saying that she was sending, am honestly very disappointed in you guys
National Debt Counsellors's replyOfficial
28 Feb 2025, 09:43 Thank you for bringing your concerns to our attention. I understand your frustration regarding the redirected payments and the lack of communication about these transactions.
Nishana did escalate this to the legal team to investigate, they have advised due to the account being terminated due to the decline in the increase requested they terminated the account and handed it over, we are trying to obtain feedback from Homechoice group, but overall your funds was not taken and used for our own benefit. Your money was directed your credit providers.
Once we have more details we will reach out to you.
Nishana did escalate this to the legal team to investigate, they have advised due to the account being terminated due to the decline in the increase requested they terminated the account and handed it over, we are trying to obtain feedback from Homechoice group, but overall your funds was not taken and used for our own benefit. Your money was directed your credit providers.
Once we have more details we will reach out to you.
National Debt Counsellors's reply28 Feb 2025, 09:43
Official
Thank you for bringing your concerns to our attention. I understand your frustration regarding the redirected payments and the lack of communication about these transactions.
Nishana did escalate this to the legal team to investigate, they have advised due to the account being terminated due to the decline in the increase requested they terminated the account and handed it over, we are trying to obtain feedback from Homechoice group, but overall your funds was not taken and used for our own benefit. Your money was directed your credit providers.
Once we have more details we will reach out to you.
Nishana did escalate this to the legal team to investigate, they have advised due to the account being terminated due to the decline in the increase requested they terminated the account and handed it over, we are trying to obtain feedback from Homechoice group, but overall your funds was not taken and used for our own benefit. Your money was directed your credit providers.
Once we have more details we will reach out to you.
TN
Tendo N's updateReviewer Update
28 Feb 2025, 10:31“Your funds was taken and used for our own benefit “
That statement is very true I must say, I am still waiting for my statements from July last year showing exactly where the R1800 was taken to , my email address is ***
Looking forward to receiving these statements from you
That statement is very true I must say, I am still waiting for my statements from July last year showing exactly where the R1800 was taken to , my email address is ***
Looking forward to receiving these statements from you
TN
Tendo N's update28 Feb 2025, 10:31
Reviewer Update
“Your funds was taken and used for our own benefit “
That statement is very true I must say, I am still waiting for my statements from July last year showing exactly where the R1800 was taken to , my email address is ***
Looking forward to receiving these statements from you
That statement is very true I must say, I am still waiting for my statements from July last year showing exactly where the R1800 was taken to , my email address is ***
Looking forward to receiving these statements from you
National Debt Counsellors's replyOfficial
28 Feb 2025, 13:32Hi.
Apologies for that, it was a error in typing the message. We will provide you with the statements shortly.
Apologies for that, it was a error in typing the message. We will provide you with the statements shortly.
National Debt Counsellors's reply28 Feb 2025, 13:32
Official
Hi.
Apologies for that, it was a error in typing the message. We will provide you with the statements shortly.
Apologies for that, it was a error in typing the message. We will provide you with the statements shortly.
National Debt Counsellors's replyOfficial
28 Feb 2025, 13:34I see we have tried calling you multiple times however you do not take our calls. In order for us to assist you we have to call and provide clarity.
National Debt Counsellors's reply28 Feb 2025, 13:34
Official
I see we have tried calling you multiple times however you do not take our calls. In order for us to assist you we have to call and provide clarity.
TN
Tendo N's updateReviewer Update
28 Feb 2025, 14:24I don’t think a call will fix anything, I just need you to send me the statements that I have requested to show me that the money was indeed payed towards my other debts that’s all I need no other clarity about s required
After the lies that have been said in the past few months by you guys I prefer things to be written down cause you will change your stories afterwards , I will be waiting for the statements as previously requested
After the lies that have been said in the past few months by you guys I prefer things to be written down cause you will change your stories afterwards , I will be waiting for the statements as previously requested
TN
Tendo N's update28 Feb 2025, 14:24
Reviewer Update
I don’t think a call will fix anything, I just need you to send me the statements that I have requested to show me that the money was indeed payed towards my other debts that’s all I need no other clarity about s required
After the lies that have been said in the past few months by you guys I prefer things to be written down cause you will change your stories afterwards , I will be waiting for the statements as previously requested
After the lies that have been said in the past few months by you guys I prefer things to be written down cause you will change your stories afterwards , I will be waiting for the statements as previously requested
National Debt Counsellors's replyOfficial
01 Mar 2025, 11:14Hi. You will receive your statements shortly.
For confirmation purposes, is this your email address ***?
For confirmation purposes, is this your email address ***?
National Debt Counsellors's reply01 Mar 2025, 11:14
Official
Hi. You will receive your statements shortly.
For confirmation purposes, is this your email address ***?
For confirmation purposes, is this your email address ***?
National Debt Counsellors's replyOfficial
04 Mar 2025, 15:58Thank you
National Debt Counsellors's reply04 Mar 2025, 15:58
Official
Thank you
TN
Tendo N's updateReviewer Update
06 Mar 2025, 12:20Good day
Please advice as to when my statements will be sent as I still haven’t received anything
Regards
Tendo
Please advice as to when my statements will be sent as I still haven’t received anything
Regards
Tendo
TN
Tendo N's update06 Mar 2025, 12:20
Reviewer Update
Good day
Please advice as to when my statements will be sent as I still haven’t received anything
Regards
Tendo
Please advice as to when my statements will be sent as I still haven’t received anything
Regards
Tendo
National Debt Counsellors's replyOfficial
06 Mar 2025, 16:46Hi.
The email was sent to you on 03 March 2025.
Please check your spam folder if you cannot find it on your primary mailbox.
Thanks.
The email was sent to you on 03 March 2025.
Please check your spam folder if you cannot find it on your primary mailbox.
Thanks.
National Debt Counsellors's reply06 Mar 2025, 16:46
Official
Hi.
The email was sent to you on 03 March 2025.
Please check your spam folder if you cannot find it on your primary mailbox.
Thanks.
The email was sent to you on 03 March 2025.
Please check your spam folder if you cannot find it on your primary mailbox.
Thanks.
TN
Tendo N's updateReviewer Update
11 Mar 2025, 09:53Good day
I checked my emails even on the spam folder there is no email from you guys
I checked my emails even on the spam folder there is no email from you guys
TN
Tendo N's update11 Mar 2025, 09:53
Reviewer Update
Good day
I checked my emails even on the spam folder there is no email from you guys
I checked my emails even on the spam folder there is no email from you guys
TN
Tendo N's updateReviewer Update
20 Mar 2025, 07:39Good morning
I still have not received my statements from you guys,last time I asked these from Nishana she kept saying she sent them but now that you said money was never paid to Homechoice it means nothing was being sent, now you are coming with the same strategy, u guys are a bunch of ****mers , I want those statements ASAP
I still have not received my statements from you guys,last time I asked these from Nishana she kept saying she sent them but now that you said money was never paid to Homechoice it means nothing was being sent, now you are coming with the same strategy, u guys are a bunch of ****mers , I want those statements ASAP
TN
Tendo N's update20 Mar 2025, 07:39
Reviewer Update
Good morning
I still have not received my statements from you guys,last time I asked these from Nishana she kept saying she sent them but now that you said money was never paid to Homechoice it means nothing was being sent, now you are coming with the same strategy, u guys are a bunch of ****mers , I want those statements ASAP
I still have not received my statements from you guys,last time I asked these from Nishana she kept saying she sent them but now that you said money was never paid to Homechoice it means nothing was being sent, now you are coming with the same strategy, u guys are a bunch of ****mers , I want those statements ASAP
National Debt Counsellors's replyOfficial
31 Mar 2025, 14:27Hi
We have sent the statements to you, if you still can't find the email, please advise on your Whatsapp number and we will send it through that platform.
Thanks
We have sent the statements to you, if you still can't find the email, please advise on your Whatsapp number and we will send it through that platform.
Thanks
National Debt Counsellors's reply31 Mar 2025, 14:27
Official
Hi
We have sent the statements to you, if you still can't find the email, please advise on your Whatsapp number and we will send it through that platform.
Thanks
We have sent the statements to you, if you still can't find the email, please advise on your Whatsapp number and we will send it through that platform.
Thanks