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Piet M

1 reviews | Active since Mar 2026

04 Mar 2026, 14:27

National debt councillors are horrible to assist

I join national debt review everything was well until I paid up all my debts at first I was told the lawyers are not available to clear me in December I understood that part because it was December holidays now it’s been 2 months I tried contacting them and they now tell me thier system for removing is offline and they don’t know when it might be back up that has affected me badly am not happy with thier service

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Replies (1)
National Debt Counsellors
National Debt Counsellors's reply04 Mar 2026, 16:27
Official
Good day, 
We sincerely apologise for the frustration and inconvenience you have experienced. We understand how important it is to receive clearance promptly after settling all your debts, and we acknowledge the impact this delay has had on you. 
While system or administrative delays can occasionally occur, this should not leave you feeling unsupported or without clear communication.  One of our consultants will be in contact to provide you with a clear update on your clearance status. 
We appreciate you bringing this to our attention and remain committed to resolving it professionally. 
Kind regards,
 National Debt Counsellors