E
Eldrin

1 reviews | Active since Feb 2024

23 Feb 2024, 16:43

Invaluable Consultant

I am writing to express my sincere appreciation for the exceptional service I received from one of your consultants

Making the decision to join debt review was daunting due to concerns I had read online. However, contacting your company proved to be a wise choice. I initially received several calls from consultants, but one consultant had a calm and reassuring demeanor that resonated with me the most.

Throughout our interactions, this consultant treated me with empathy and respect. They never made me feel judged or foolish, which put me at ease and instilled confidence in the process. She patiently explained each step and communicated the requirements for documentation.

The consultant's proactive approach was invaluable. When encountering a financial hurdle related to my funds being frozen, She intervened and successfully advocated for a resolution with my bank. This alleviated considerable stress and ensured I could continue progressing smoothly.

Her professionalism and genuine care are a true asset to National debt counsellors. While I am sad to learn she is no longer directly involved in my case, I am grateful for the guidance and support provided. Thanks to her, my worries have significantly diminished, and I can navigate this process with more peace of mind.

Thank you again for connecting me with such a valuable consultant.

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Replies (1)
National Debt Counsellors
National Debt Counsellors's reply28 Mar 2024, 12:20
Official
Thank you for the great review. We appreciate it