I want out of NDC

Spoke to Raymond who assured me a manager will call me back named Leeton before end of business day 29/08/2025 and I wasn’t called back.. I would like to know what’s going to happen to my account and what’s happening with my money… Everyone I’ve spoken to gives me different figures of my statement, Eshen, Chantey( who **** and said she is a manager when she is not so I wasted all my time thinking I’m speaking to a manager and that wasn’t the case)
Was sent an email screenshot that refund will be in my account 3-5 days on the 11/08/2025 to date nobody knows anything, everyone tells me a different story and yes waiting for Leetons call since around 2pm 29/08/2025…

I am tired of NDC, for the month of August 2025 I know have 5 different statements… and I don’t know which one is legit… been waiting for a call back from a manager and instead of that they go and redistribute my refund without my consent, they pay accounts I didn’t consent them to pay, they do whatever they want with my money, even when I call in and request they pay a certain account with the surplus they don’t anything I ask and then funds go missing and they don’t know where they are, been waiting for a refund since the beginning of July… I’ve been calling the whole of August and been told 1 lie after another by numerous people including a supervisor called Nadia, a consultant called Eshen, they send me screenshots of emails for refunds but to date I haven’t received the refund and that was 3weeks ago and the email said 3-5 working days…
I’m so livid and tired of these people…
I don’t trust them anymore… I regret joining NDC instead of another company cause they don’t value people and treat people like trash… I must have called NDC more than 10 times in the month of August 2025… I am going to lay a complaint with the NCR cause there’s nobody who is willing to help with my issues and all are unresolved

I’m still waiting to be contacted by someone as my issues are unresolved…