WASTE OF TIME TRYING TO GET ASSISTANCE FROM NATIONAL CONSUMER COUNCIL

having been through the Consumer ombudsman - a GOOD experience with helpful people and timeous responses the NCC is 1000% Worse! The Ombudsman had collated all the required information which i then sent to the NCC- eventually waiting along time , received a case number 23.1.24. Since then after 1.) many attempts to call the numbers given -call drops or just rings 2.) Multiple emails - at least monthly -not even an acknowledgement. They are supposed to HELP consumers - what do they get paid for?????