vodacom complaint

Last year i had a problem with vodacom that i had tried to sort out but was getting no where. i was told to submit my complaint to the NCC and they would be able to help. i submitted the first one on the 28th of April but i did not hear anything, eventually i found out that they did not receive it. i resent the complaint on the 26th Sep to Cecilia Mabulela. on the 9th of Nov i emailed her and asked for an update that i did not receive. in the end all the NCC did was hand it back to vodacom for them to sort out. If they were going to sort it out I would not have had to go to you people. thanks to all the help from the NCC I am still fighting with vodacom and getting no where. What is the point of the NCC if they wont help the consumers. You have wasted so much of my time doing nothing. you guys were jut as useless as vodacom.

THANKS FOR NOTHING!!!