Useless, Lazy and Toothless National Consumer Commission

Ya Neh, I had a contractual issue with Sell-Direct (and Telkom) regarding a contract that I took in November 2016. The matter was escalated to CGSO, which made recommendation in my favour and the matter was referred to The National Consumer Commission for finalization. This was done in 09/2018, since then I only got acknowledgment letter and one progress report during the the 10/2018 and this was after lot of fighting.

Since then I have been taken to pillar to post until the contract lapsed.