Typical Government department service

<p>I logged a complaint with The National Consumer Commision on 8 March this year. They then reffered my complaint to the Ombudsman for goods and services. They were unable to resolve the issue and reffered the complaint back to the National Consumer commision on 20 July 2016. When I asked for feedback, MS Ntuli said:"Kindly note that the mandate of the Commission is not to resolve individual complaints, we find platforms for the complaints." They then aid that the complaint is with the Ombudsman Goods and services. I followed up and told them that the issue was handed back to them. I also asked that they advise me who can make a ruling in the matter. I added a read receipt to my e-mails to them. I can see that they read it, but after various attempt to contact them they still ignore me. I just need my issue resolved. My refference nr is *** </p>