The National Consumers Commission does NOTHING for the Public !!!

I have had correspondence from a Netshiinganwe Ntshengedzeni regarding my complaint against QUANTICO DIRECT to say thank you for your response, but that was it ! It is now months since my complaint and absolutely nothing has been done to even try to resolve my complaint. ARE THEY TAKING BRIBES TO KEEP QUIET OR IS THERE JUST NO SERVICE AT ALL ?

THIS IS A NON EXISTING PUBLIC COMPANY.