Passing the bug...no service

<p>After unsatisfactory response(s)regarding a faulty mini baler, bought from Mnani Implements, Delmas, i approached the NCC After receiving the approriate complaint form, it was duly filled in by me, and e-mailed to the NCC on the 05/08/2016. On the 19/08/2015 i received a letter from the Dirrector Complainrs Handling Unit (Ms Filkile Ntuli) with reference number 12/1/1/08 - 15/09313 . I was advised that the matter had then to be rreferred to MIOSA, for attention Mr Lucious Bodibe.</p> <p>Although I comp**** with all the relevant requests and information, I never received any feedback. Therefore I contacted the NCC once again, explaining the dilemma. i received an automated response staing that I will be contacted within 10 working days. Needless to say, up to 13/06/2016 I have received no further communications.</p> <p>The last contact with the NCC was in February. </p> <p>A classical examole of "passing the bug", taking no rresponsibility and no interest to try and resolve the complaint. This is indeed extremely poor service from an organization that was formeerly one of excellence. </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>