No Feedack in 2 years on complaint

Ironic that one has to complain the National Consumer Commission, but I've logged 2 issues in the past 2 years and I am not getting any feedback or resolution on any of my matters.<br> <br> NCC/07/13/JOUBERT/29131<br> ***<br> <br> I have repeatedly emailed them and trying to contact them. This morning their toll free line is not going through and all other numbers engaged.<br> <br> The email for the Gauteng administrator also fails ( ***).<br> <br> This is ridiculous and they are the ones one need to trust to resolve consumer issues with efficiency and speed.