*********** NCC

Yet another entity merely put in place for job creation. *********** staff earning a salary for doing nothing. I created the online profile as per their request. After that nothing else happened. After numerous emails and being told that Ms Ntuli is to respond to me because my case was assigned to her, I've still had no reponse from her. I've requested that my case be escalated to upper management and still no response. The NCC is non existent. That is why retailers can do as they please because they know that there will be no recourse for them. I've been trying since December 2023 to get my case resolved. The CGSO, NCC and the National Consumer Tribunal are all a joke. None are willing to assist in a straight forward case. I paid for and received damaged goods, I requested my goods to be replaced not refunded. It is my understanding that this is a matter that should be handled by any 1 of these organisations with ease. Clearly I am mistaken.