National Consumer Commission do NOT have consumers rights in their vision.

On 20 April 2021 I wrote to the NCC for assistance with regards to an item I bought at NutriCentre in which they refused to give me a refund for a faulty and sub standard juice extractor. I received a response on the 4 May with a reference number *** and that feedback would be given within 60 days. Thereafter I received an email to say my case was being escalated, but for over a year, nothing more. I have sent them countless emails to find out the status of my case and have had no response from anyone for months, even though I constantly send them emails requesting some form of communication and comment.