Lack of Service Delivery

I requested assistance from the national consumer commission (NCC) on 25 November 2014 regarding a breach of contract by a property owner who sold me her property. I complained to the NCC and they acknowledged a receipt of my complaints on the 26 of November 2014 and promised to get back to me with 10 working days, however they have not done so. I have tried numerous times calling them and sending them emails with no reply.<br> <br> I the request assistance in terms of this. My complaint reference is: Ref:***