Frustrated!

Lodged a dispute in December after being referred by the Motor Industry Ombudsman who ruled in my favor.

Received an acknowledgement within the 2 week time frame. Have been phoning and emailing on a regular basis since then to no avail. None of the case managers answer their phones or reply to emails.

The NCC seems totally disinterested in helping consumers which ironic as this is the reason that the organization exists.