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Have since been referred by Khulisos from consumer goods ombudsman to the national consumer commision have submitted all documents requested by Mr Adam Paya to his email *** and *** since 7th May 2021 have received no response no reference number either. Have been referred by *** as they unable to assist. Called Mr Paya in his landline left messages on both *** and *** thank you for the inconvenience and deceit which is inappropriate from the consumer with defective goods than to cgso who cannot assist and the same with ncc