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robyn.rondi robyn.rondi

1 reviews | Active since Feb 2017

02 Feb 2017, 09:44

Pathetic Service and non stop frustration for 5 months

<p>I approached a Vodacom Service provider MY NASHUA BLAIRGOWRIE in October to do an upgrade and migration of my contract from my personal capacity into my companies name. It is now February, NO migration has happened, debit orders are still coming off my account monthly, and my phone has no service now at all, I can not dial out or receive calls!!!!! I have called the vodacom call centre held for 45 Minutes and was then cut off, called a second time held for 30 Minutes and was cut off, I am using my husbands phone to try and call as I can not use my own, how do I get this resolved, my debit order charges reversed to the company and bottom line get my phone to work****!!!!! I called the My Nashua Blairgowrie: Store Manager Danielle Gouwden who is who I have been dealing with directly for 5 months and who has promised me month on month in writing this would be resolved with NOTHING!!! I am so frustrated and irriated at the pathetic service of Vodacom and MY Nashua Blairgowrie and their useless service providers ,I have just called her again and she has said it is not her problem she is human as well and cant sort it out! How do I get this resolved and how can I get my phone to work? My husbands nunber is ********** 077</p>

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