nashua mobile

I app**** for an iphone last year August and a Samsung Nashua mobile approved only one phone I told them to cancel the deal because I wanted two phones. I'm now sitting with a bill of a phone that I never even received .this now has been taken to legal services by them I explained that I never received the phone the claim that they have a signed document from me but I Never received the phone please help because this is frustrating and absolutely ridiculous also poor customer service please help because now I want to apply for a phone but I cannot get a phone because absolute. nonsense from Nashua mobile the claim that I am using an MTN number for this phone which iz ***