SM
Steven M

1 reviews | Active since Dec 2020

11 Dec 2020, 17:44

WORST CUSTOMER SERVICE EVER! STAY AWAY!

I will give you the same rating as your contractor Vuma Tel because it’s your technicians that are suppose to fix my line. If there was a zero stars option I would’ve chosen that. The worst service provider I have ever dealt with. If you’re thinking of using their service, DONT! I’ve been waiting for 2 weeks for them to fix my line and I’ve called every single day to check on the progress. Every single day they gave me a new excuse, every single Day!!! Save your money and hustle, look for another service provider. We paid for this service yet you’re treating us like you’re doing us a favor.

0
Replies (3)
Nano fibre Pty Ltd
Nano fibre Pty Ltd's reply11 Dec 2020, 21:42
Official
Dear Steven

We apologise for the bad service you have received. Could you supply me with your contact details and address in order for me to investigate the matter.

Regards
Marushka
SM
Steven M's update12 Dec 2020, 06:22
Reviewer Update
I’ve sent you and Gosi specifically 3 emails and I got no reply but I get to hellopeter and you have rep****, it just goes to prove my point.
Nano fibre Pty Ltd
Nano fibre Pty Ltd's reply14 Dec 2020, 08:06
Official
Hi Steven

In order for us to assist, you will need to please supply us with your contact number and email address to investigate the matter.  You are welcome to send this info to ***.

Regards

Lizanne