CL
Channelle L
1 reviews | Active since Oct 2021
07 Oct 2021, 11:03
Nano Fibre pty ltd BAD SERVICE
After installing, they don't activate - after 4 days of numerous phone calls and no communication I call... After 2 days of non stop calling they make numerous appointments and don't pitch and they let it go to voice mail after theyiss an appointment. After another call back from a cellphone number, and making new appointment again.. They again don't pitch.. Then lies and says technician is working outside building already - only to find no one is there... Conclusion... Still no Fibre..
Helpful (0)
Replies (3)0
Replies (3)
Nano fibre Pty Ltd's replyOfficial
07 Oct 2021, 11:06Dear Channelle
We apologize for the frustration and the poor service received.
Kindly email your address and contact number to i n f o @ n a n o f i b r e . c o . z a in order for me to escalate and investigate the matter.
Regards
Nano Management
We apologize for the frustration and the poor service received.
Kindly email your address and contact number to i n f o @ n a n o f i b r e . c o . z a in order for me to escalate and investigate the matter.
Regards
Nano Management
Nano fibre Pty Ltd's reply07 Oct 2021, 11:06
Official
Dear Channelle
We apologize for the frustration and the poor service received.
Kindly email your address and contact number to i n f o @ n a n o f i b r e . c o . z a in order for me to escalate and investigate the matter.
Regards
Nano Management
We apologize for the frustration and the poor service received.
Kindly email your address and contact number to i n f o @ n a n o f i b r e . c o . z a in order for me to escalate and investigate the matter.
Regards
Nano Management
CL
Channelle L's updateReviewer Update
07 Oct 2021, 11:205 3rd Avenue Parkhurst. From Reception (lady's) name is Petru- after calling her and your reception from yesterday morning whole day. She and 2 other ladies answering were completely unhelpful after explaining te situation and they keep putting me through to numbers going to voicemail.
I had to move clients for each appointment which no one pitches for.. No communication no apology.. From Thursday 30th, after installation, no communication of why it wasn't activated yet which is why I started calling yesterday..
Tis has been the worst experience Ive ever had..
I had to move clients for each appointment which no one pitches for.. No communication no apology.. From Thursday 30th, after installation, no communication of why it wasn't activated yet which is why I started calling yesterday..
Tis has been the worst experience Ive ever had..
CL
Channelle L's update07 Oct 2021, 11:20
Reviewer Update
5 3rd Avenue Parkhurst. From Reception (lady's) name is Petru- after calling her and your reception from yesterday morning whole day. She and 2 other ladies answering were completely unhelpful after explaining te situation and they keep putting me through to numbers going to voicemail.
I had to move clients for each appointment which no one pitches for.. No communication no apology.. From Thursday 30th, after installation, no communication of why it wasn't activated yet which is why I started calling yesterday..
Tis has been the worst experience Ive ever had..
I had to move clients for each appointment which no one pitches for.. No communication no apology.. From Thursday 30th, after installation, no communication of why it wasn't activated yet which is why I started calling yesterday..
Tis has been the worst experience Ive ever had..
Nano fibre Pty Ltd's replyOfficial
07 Oct 2021, 11:24Dear Channelle
I have escalated this and should receive a response soon.
I have escalated this and should receive a response soon.
Nano fibre Pty Ltd's reply07 Oct 2021, 11:24
Official
Dear Channelle
I have escalated this and should receive a response soon.
I have escalated this and should receive a response soon.