You'll have to follow up to find out whats happening!!!!!

I will definitely NOT recommend Naked Insurance for your car. I was in an accident in February this year, I had to pay in the excess amount of R10 000 to get my car fixed. First there was absolutely no communication from the panel beaters that they selected as a preferred panel beater, I had to constantly email them to find out when I could book my car in, then they only had availability for 6 March. Its now been 3 months and I haven't had any communication from Naked as to when they'll be claiming my money back from the other party or where they are in the process. I literally have to find out whats happening to get the same answer that they still waiting for a response from the 3rd party.... Stay clear of them