GP
Garett P

1 reviews | Active since Oct 2017

16 Jul 2024, 12:40

WORST REPAIRS

I recently had an accident and the assessor did not approve some of the damages of which two are mechanical. I've been trying for four weeks to make contact with the assessor to have the work carried out and repaired. Never mind the substandard quality on the work done by the repairer. Naked insurance also did not use a manufacturer approved repairer to my determine.

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Replies (1)
Naked Insurance
Naked Insurance's reply16 Jul 2024, 13:28
Official
Hi Garett, 

Thank you for your feedback, and we are truly sorry to hear about your recent experience. We understand your frustration regarding the delays and the issues with the quality of repairs on your vehicle.
We take these matters very seriously and have urgently requested the assessor to review your case and address the outstanding issues promptly. Our goal is to ensure that all necessary repairs are completed to your satisfaction.
We apologize for any inconvenience this has caused and appreciate your patience as we work to resolve this matter.