DP
Devan P

1 reviews | Active since Sept 2012

08 Apr 2024, 14:26

WORST INSURANCE EVER...WARNING

WARNING WARNING WARNING...WORST INSURANCE I HAVE EVER DEALT WITH IN MY LIFE...NAKED LEFT ME ALMOST 3 MONTHS JANUARY 2024 TILL IT IS NOW APRIL 2024 WITHOUT A CAR AFTER I LODGED A MOTOR CLAIM AFTER AN ACCIDENT...THEY TRIED FOR ALMOST 3 MONTHS TO FIND AN EXCUSE NOT TO SETTLE THE CLAIM WHILST THE CAR SAT AT AUTOREPAIR SHOP...AFTER ALMOST 3 MONTHS THEY REJECTED MY CLAIM WITH SOME EXCUSE...FOR YEARS I PAID MY INSURANCE TO NAKED AS IT WAS REASONABLY PRICE WITH NO MOTOR CLAIM...1ST TIME I CLAIMED THEY NOT ONLY REJECTED THE CLAIM BUT TOOK ALMOST 3 LONG MONTHS TO DO SO...THE MOST IMPORTANT THING ABOUT ANY INSURANCE IS THAT WHEN YOU HAVE A CLAIM THAT IT IS RESOLVED ASAP & SETTLED ASAP...NAKED DOES NOT & DID NOT DO THIS...FROM THE ASSESORS, VALIDATOR, AUTORPAIR SHOPS THEY ALL ADVISED TO NEVER INSURE VEHICLES WITH NAKED THEY SUGGESTED I INSURE WITH THE BIG INSURANCE COMPANYS SANTAM, DISCOVERY, OUTSURANCE ETC NOT WITH NAKED...THE PROCESS WAS MENTALLY EXHAUSTING THEY TREATED ME LIKE DIRT...THEY HIRED PRIVATE DETECTIVES ETC THAT TRIED TO DIG UP ANY DIRT THEY COULD FIND TO NOT SETTLE MY CLAIM...IF YOU PLANNING TO OR ALREADY INSURED YOUR VEHICLE WITH NAKED THEN BE PREPARED FOR THE SUFFERING I WENT THROUGH WHEN TRYING TO SETTLE A MOTOR CLAIM...NOW I HAVE TO PAY OUT OF MY POCKET 10'S OF THOUSANDS OF RANDS TO FIX MY VEHICLE WHICH WAS SUPPOSED TO BE INSURED BY NAKED...THEY WILL LEAVE YOU TO PAY YOUR OWN BILLS...DO'NT BE TEMPTED BY THE CHEAP PREMIUMS ETC BECAUSE THAT'S EXACTLY WHAT YOU WILL GET...TERRIBLE SERVICE & CLAIMS DECLINED....WILL NOW APPROACH MEDIA 24 TO EXPOSE EXACTLY WHAT HAPPENED TO ME & ALERT OTHER CLIENTS WANTING TO INSURE WITH NAKED INSURANCE...REMEMBER THEY ARE RELATIVELY NEW & HAVE TO GET HOLLARD TO APPROVE CLAIMS ETC...DO'NT THINK THEY HAVE THE MONEY TO SETTLE BIG CLAIMS ETC

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Replies (1)
Naked Insurance
Naked Insurance's reply08 Apr 2024, 18:11
Official
Hi Devan 

We are sorry to hear about your claim experience we are looking into the matter and will reach out to you.