LN
Lebo N

1 reviews | Active since Nov 2025

17 Nov 2025, 09:22

Worst insurance even - I strongly recommend against it

<div>If i could give a lower review than 1 star i would. submitted a claim for my lost device now they have rejected saying my device was older than 6months when i took out the cover. This was never asked in their questionnaire nor is it stated in their policy documents. When i ask then to show me where i agreed to those terms they take me pillar to post. This is my second time having issues with this insurance.&nbsp;</div>

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Replies (1)
Naked Insurance
Naked Insurance's reply24 Nov 2025, 15:45
Official
Hi Lebo, We are sorry to learn about your dissatisfaction. Rest assured, we take feedback seriously and are actively investigating the issue you've raised. Our goal is to ensure that every customer has a positive experience with us. We will be reaching out to you shortly to discuss your concerns in more detail.