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1 reviews | Active since Oct 2025

04 Oct 2025, 19:03

When I first made my claim with Naked, I wasn’t sure what to expect, but from start to finish, their professionalism, responsiveness, and integrity blew me away

When I first made my claim with Naked, I wasn’t sure what to expect, but from start to finish, their professionalism, responsiveness, and integrity blew me away. I had an accident on Sept 17th, 2025. I’d only been insured with Naked for 5 months, and they handled it like pros. The app is exactly as advertised, simple, fast, no stress. I submitted my claim with a quick 30 sec video and got a call within 2 minutes. They arranged First Help to collect my car, which was on a flatbed in under an hour. My claim was processed and paid out within a week. Emails? Replies in 10–15 minutes flat. They understood the stress I was under and treated me like a person, not a policy number. When I asked to store the car undercover, they arranged it immediately. If you want an insurer that actually gets s**t done , it’s Naked. Massive thanks to Jennika and the whole team. You turned what should’ve been a nightmare into an enjoyable process. I’ve definitely gone Naked…

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Replies (1)
Naked Insurance
Naked Insurance's reply06 Oct 2025, 09:53
Official
Hi Yasteel, Thank you for the incredible 5-star review! We're so pleased that you had a smooth and positive experience with us. Our team is dedicated to offering reliable insurance coverage and top-tier customer service, and we’re grateful to have earned your trust. Let us know how we can assist you further!