KM
Kgomotso M
1 reviews | Active since Oct 2014
10 May 2024, 06:41
VERY UNSATISFIED WITH THE SERVICE FROM NAKED INSURANCE
My car was written off by naked and I was promised that I will get all the insurance premiums back I paid as soon as the car was collected. On the 26th of March i was told that they have manually submitted my claims and will reflect on my account after 2 - 7 days. The days have passed and even today I have not got my reimbur*****t. Been sending emails to Udesh and he is been avoiding my emails
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Naked Insurance's replyOfficial
10 May 2024, 09:40Hi Kgomotso, thank you for bringing this matter to our attention. We regret that your experience fell short of expectations. Your feedback is invaluable to us as it helps us identify areas for improvement. We would appreciate the opportunity to discuss your concerns further and regain your trust in our services.
Naked Insurance's reply10 May 2024, 09:40
Official
Hi Kgomotso, thank you for bringing this matter to our attention. We regret that your experience fell short of expectations. Your feedback is invaluable to us as it helps us identify areas for improvement. We would appreciate the opportunity to discuss your concerns further and regain your trust in our services.