NN
Nomahlubi N
1 reviews | Active since Aug 2023
07 Aug 2023, 10:18
Very low
The communication was very slow, they took very long to finalise and settle my claim and their consultants take very long to respond
Helpful (0)
Replies (1)0
Replies (1)
Naked Insurance's replyOfficial
07 Aug 2023, 14:11Hi Nomahlubi,
We are sorry to hear about the frustrations caused by your claim. We pride ourselves in the service that we provide to our clients and take complaints like yours seriously.
We can confirm that one of our agents has been in touch to discuss your claim and thoroughly assess the situation. Please know that we are listening, and we genuinely care about your experience.
Thank you for bringing this to our attention.
We are sorry to hear about the frustrations caused by your claim. We pride ourselves in the service that we provide to our clients and take complaints like yours seriously.
We can confirm that one of our agents has been in touch to discuss your claim and thoroughly assess the situation. Please know that we are listening, and we genuinely care about your experience.
Thank you for bringing this to our attention.
Naked Insurance's reply07 Aug 2023, 14:11
Official
Hi Nomahlubi,
We are sorry to hear about the frustrations caused by your claim. We pride ourselves in the service that we provide to our clients and take complaints like yours seriously.
We can confirm that one of our agents has been in touch to discuss your claim and thoroughly assess the situation. Please know that we are listening, and we genuinely care about your experience.
Thank you for bringing this to our attention.
We are sorry to hear about the frustrations caused by your claim. We pride ourselves in the service that we provide to our clients and take complaints like yours seriously.
We can confirm that one of our agents has been in touch to discuss your claim and thoroughly assess the situation. Please know that we are listening, and we genuinely care about your experience.
Thank you for bringing this to our attention.