jW
jaco W
1 reviews | Active since Nov 2011
11 Dec 2024, 09:24
Very frustrating claim process
I have insurance with Naked,made a claim of theft out of m/v on 2024/11/28 till to date my claim is not sorted out it was approved but I need to fix my car and replace the property that was ****** from my car before the company’s close for holidays very frustrating indeed as every week I must submit quotes instead of them telling me from the start to get everything they require
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Naked Insurance's replyOfficial
11 Dec 2024, 10:27Hi Jaco, we sincerely apologize for the delays in resolving your claim and completely understand how frustrating this situation has been for you. Ensuring a smooth and timely process is our top priority, and we regret falling short of your expectations. We’ll ensure to reach out to you to discuss your concerns and claim. Thank you for bringing this to our attention.
Naked Insurance's reply11 Dec 2024, 10:27
Official
Hi Jaco, we sincerely apologize for the delays in resolving your claim and completely understand how frustrating this situation has been for you. Ensuring a smooth and timely process is our top priority, and we regret falling short of your expectations. We’ll ensure to reach out to you to discuss your concerns and claim. Thank you for bringing this to our attention.