SM
Sello M
1 reviews | Active since Jun 2024
20 Aug 2026, 16:01
Very fast turnover on claims
Very fast turnover on claims. I’ve been with them for 5 years and they’ve never disappointed when it came to claims. Although I don’t know why the approved amount was way below the replacement value despite the cover amount exceeding the replacement value. But otherwise great.
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Naked Insurance's replyOfficial
20 Aug 2026, 16:15Hi Sello, thank you for sharing your feedback with us!
When it comes to your specified items, these are insured based on their current market value. This means it’s important to review and update the replacement value of your items from time to time through the app. Doing so ensures that you’re not overpaying for your cover and also not overinsured in the event of a claim.
At claim stage, if we are able to source a replacement device, the maximum amount that we will pay out will be the cost of that replacement device less your chosen excess.
When it comes to your specified items, these are insured based on their current market value. This means it’s important to review and update the replacement value of your items from time to time through the app. Doing so ensures that you’re not overpaying for your cover and also not overinsured in the event of a claim.
At claim stage, if we are able to source a replacement device, the maximum amount that we will pay out will be the cost of that replacement device less your chosen excess.
Naked Insurance's reply20 Aug 2026, 16:15
Official
Hi Sello, thank you for sharing your feedback with us!
When it comes to your specified items, these are insured based on their current market value. This means it’s important to review and update the replacement value of your items from time to time through the app. Doing so ensures that you’re not overpaying for your cover and also not overinsured in the event of a claim.
At claim stage, if we are able to source a replacement device, the maximum amount that we will pay out will be the cost of that replacement device less your chosen excess.
When it comes to your specified items, these are insured based on their current market value. This means it’s important to review and update the replacement value of your items from time to time through the app. Doing so ensures that you’re not overpaying for your cover and also not overinsured in the event of a claim.
At claim stage, if we are able to source a replacement device, the maximum amount that we will pay out will be the cost of that replacement device less your chosen excess.