Unrealistic expectations from insurer

I took out insurance with Naked as they seemed to offer a better rate than my current provider. However, the process is not as simple as they claim. I ended up being given the runaround for nearly four weeks when I tried to insure my golf clubs as an additional item. They kept asking me to take more photos, over and over again. It got to the point where I just deleted the item from my list of added items. Clearly, their process needs some work and attention. I’d recommend doing your homework and fully understanding their process before trying to insure any additional items.