Unnecessarily obstructive

Naked Insurance offers a convenient online platform, making it easy to manage your policy and reach out via email for any queries. However, my experience has been quite frustrating.

When I encountered issues with the app, they requested evidence that was impossible for me to provide. Additionally, I faced significant challenges when attempting to cancel my coverage. Despite having sold my car, I was charged for the period after the sale due to difficulties logging my information and canceling through the app. Even after providing proof of the app problems, my request for a review was refused.

Moreover, the company has been unnecessarily obstructive when I sought to speak with a manager to resolve my complaint. Overall, I would think twice before using Naked Insurance, as they seem more focused on profiteering than genuinely assisting their clients.