Unhappy customer

But how long is grace period. Can I get premium money back then because I was asked to pay for nothing. Show quoted text Mine was canceled end of August and payment done 2 days after within grace period. Why is it cancelled? Show quoted text If I try get cover again your system is refusing to cover . How do I activate this cover again. Show quoted text I think some consultance of Naked insurance are reckless still need proper training. Initially when I asked reason for not deducting my premium nobody told me that my card date expired affected deduction. Eventually properly trained consultant expained and told me to pay outstanding balance policy shall activated. He helped me update my profile with new card I then pay. Again month end I asked why premium again is not activated, nobody gave a solid answer until today. I was told that my policy is canceled need to apply again when tried Naked dicline my application. I am now not covered..

I need to report this treatment from this insurance.

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Angel Nyathikazi

Oct 14, 2022, 19:38 GMT+2

I think some consultance of Naked insurance are reckless still need proper training. Initially when I asked reason for not deducting my premium nobody told me that my card date expired affected deduction. Eventually properly trained consultant expained and told me to pay outstanding balance policy shall activated. He helped me update my profile with new card I then pay. Again month end I asked why premium again is not activated, nobody gave a solid answer until today. I was told that my policy is canceled need to apply again when tried Naked dicline my application. I am now not covered.

I need to report this treatment from this insurance.

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