VM
Vincent M

1 reviews | Active since Jun 2018

10 Oct 2024, 18:13

Unfortunately, I had an incident in August where my bakkie was ******, and that's when I saw how Naked insurance really shines

Unfortunately, I had an incident in August where my bakkie was ******, and that's when I saw how Naked insurance really shines. The whole claims process was pure pleasure.Just a few clicks and the claim was lodged.No waiting for hours on the line to talk to a consultant, No million questions while you're still traumatized. Simple and straightforward. The constant communication was really reassuring. Within weeks, an assessor was appointed, and he clearly explained the next processes once he was done. It didn't take long to get feedback on where the claims process was and what additional documents were required of me. Murray Mathews was truly exceptional in communicating and handling everything with a tone of compassion, which really assured me. It's exactly two months now and the whole process is finalized. Well done to team Naked!.Happy client😃

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Replies (1)
Naked Insurance
Naked Insurance's reply11 Oct 2024, 07:46
Official
Hi Vincent, We pride ourselves in excellent and efficient service. Thank you for the lovely review!