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Mareketle M
1 reviews | Active since Apr 2024
08 Apr 2024, 09:40
Unfair rejection
My claim was rejected just because I had another phone when I lost my insured one...what a waste of my money. They also claim that my item was blacklisted while I was using it all along. Don't use Naked
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Replies (2)
Naked Insurance's replyOfficial
08 Apr 2024, 13:32Hi Mareketle, Thank you for bringing this matter to our attention. We regret that your experience fell short of expectations. Your feedback is invaluable to us as it helps us identify areas for improvement. We see your claim is still ongoing. We are currently waiting on sign-off from our management team at this time. The purpose of this is to help gain further clarification on the best way to proceed with the claim.
Naked Insurance's reply08 Apr 2024, 13:32
Official
Hi Mareketle, Thank you for bringing this matter to our attention. We regret that your experience fell short of expectations. Your feedback is invaluable to us as it helps us identify areas for improvement. We see your claim is still ongoing. We are currently waiting on sign-off from our management team at this time. The purpose of this is to help gain further clarification on the best way to proceed with the claim.
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Mareketle M's updateReviewer Update
08 Apr 2024, 16:11But already I was told that *I'm lying* that my claim is false
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Mareketle M's update08 Apr 2024, 16:11
Reviewer Update
But already I was told that *I'm lying* that my claim is false