KD
Khatija D
1 reviews | Active since Jan 2020
01 Apr 2025, 10:53
Unauthorised debits
Naked insurance has debited my account without consent.
They have not even informed me prior.
This is unacceptable and violates popia law.
I will definitely take them up.
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Replies (1)
Naked Insurance's replyOfficial
01 Apr 2025, 12:25Hi Khatija, We are sorry to learn about your dissatisfaction. Rest assured, we take feedback seriously and are actively investigating the issue you've raised. Our goal is to ensure that every customer has a positive experience with us. We will be reaching out to you shortly to discuss your concerns in more detail.
Naked Insurance's reply01 Apr 2025, 12:25
Official
Hi Khatija, We are sorry to learn about your dissatisfaction. Rest assured, we take feedback seriously and are actively investigating the issue you've raised. Our goal is to ensure that every customer has a positive experience with us. We will be reaching out to you shortly to discuss your concerns in more detail.