HB
Hardus B
1 reviews | Active since Aug 2013
29 Jan 2024, 08:23
Unable to get proper feedback from support.
Hopefully this gets someone's attention at Naked Insurance.
I have been trying to add a new dell laptop for about a month now, no matter which value I add, it keeps getting rejected. I have contacted Naked insurance multiple times via mail and I keep getting promised they will sort it out but they never get back to me. I have been a client a couple of years now and this is unfortunately a deal-breaker.
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Naked Insurance's replyOfficial
29 Jan 2024, 13:40Hi Hardus, we regret hearing such feedback regarding your experience with us. We genuinely appreciate your input, and we're sorry to hear about your experience. Your satisfaction is important to us, and we would like to address your concerns. We can confirm that the team will be in touch regarding this.
Naked Insurance's reply29 Jan 2024, 13:40
Official
Hi Hardus, we regret hearing such feedback regarding your experience with us. We genuinely appreciate your input, and we're sorry to hear about your experience. Your satisfaction is important to us, and we would like to address your concerns. We can confirm that the team will be in touch regarding this.