J
Justice
1 reviews | Active since Oct 2024
28 Oct 2024, 15:26
Took cover for home ...
Took cover for home contents and when I claim they told me was supposed to specify my tv under home contents and they didn't inform me to
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Naked Insurance's replyOfficial
28 Oct 2024, 16:14Hi Justice,
We appreciate your feedback and are sorry to learn about your dissatisfaction. We understand how frustrating it can be to receive disappointing news regarding your claim. Our team has diligently reviewed your claim to ensure a thorough and accurate evaluation. However, we would like to clarify that, as per our policy wording, accidental damage to any item is not covered unless specifically included. We encourage all our clients to review their policy details to fully understand the coverage and any limitations that may apply. Your satisfaction is important to us, and we appreciate your understanding in this matter. If you have any further questions or would like to discuss your policy in more detail, please don’t hesitate to reach out.
We appreciate your feedback and are sorry to learn about your dissatisfaction. We understand how frustrating it can be to receive disappointing news regarding your claim. Our team has diligently reviewed your claim to ensure a thorough and accurate evaluation. However, we would like to clarify that, as per our policy wording, accidental damage to any item is not covered unless specifically included. We encourage all our clients to review their policy details to fully understand the coverage and any limitations that may apply. Your satisfaction is important to us, and we appreciate your understanding in this matter. If you have any further questions or would like to discuss your policy in more detail, please don’t hesitate to reach out.
Naked Insurance's reply28 Oct 2024, 16:14
Official
Hi Justice,
We appreciate your feedback and are sorry to learn about your dissatisfaction. We understand how frustrating it can be to receive disappointing news regarding your claim. Our team has diligently reviewed your claim to ensure a thorough and accurate evaluation. However, we would like to clarify that, as per our policy wording, accidental damage to any item is not covered unless specifically included. We encourage all our clients to review their policy details to fully understand the coverage and any limitations that may apply. Your satisfaction is important to us, and we appreciate your understanding in this matter. If you have any further questions or would like to discuss your policy in more detail, please don’t hesitate to reach out.
We appreciate your feedback and are sorry to learn about your dissatisfaction. We understand how frustrating it can be to receive disappointing news regarding your claim. Our team has diligently reviewed your claim to ensure a thorough and accurate evaluation. However, we would like to clarify that, as per our policy wording, accidental damage to any item is not covered unless specifically included. We encourage all our clients to review their policy details to fully understand the coverage and any limitations that may apply. Your satisfaction is important to us, and we appreciate your understanding in this matter. If you have any further questions or would like to discuss your policy in more detail, please don’t hesitate to reach out.