“This is not how claims should happen” - quoted by other insurers

This has been the most frustrating process me and my Fiance has had. Both of us coming from insurance companies and the reply from both insurance companies we work at is: “This is not how claims are handled.”

Almost two months after the accident happened, all information provided by us straight away, there is still no constructive feedback. Meanwhile she is paying for a vehicle that she does not have, she is losing financially. And for what, being rep**** by a different person each time WE need to ask for feedback - not even the other way around.

The more afforable premium does persuade you, but lesson learned. You do get what you pay for.

Will not reccomend Naked to someone wanting an easy, fast and seamless claims process.