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Nombulelo N

1 reviews | Active since Jun 2025

08 Sept 2025, 15:41

They concluded my second claim with them today and they are the epitome of efficiency

They concluded my second claim with them today and they are the epitome of efficiency. Any delays I experienced were literally due to my own doing. This claim took them 7 days to resolve. The claims handler, Regomoditswe M was remarkably responsive and thorough. The only reason they don’t get a 5 star is because their claims card and vouchers are really limited. I mean, one can only use them at select vendors and these are mostly accessible online, but the vouchers and claims card are both not redeemable on online purchases. This is for electronic replacements, by the way.

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Replies (1)
Naked Insurance
Naked Insurance's reply08 Sept 2025, 15:58
Official
Hi Nombulelo, We’re glad to hear that you’ve had an amazing experience with our team.