NC
Nkateko C

1 reviews | Active since Jun 2025

23 Jun 2025, 11:13

The Naked team was helpful

The Naked team was very helpful. My phone was ****** about 2 to 3 weeks after being purchased and insured and I logged in my claim. A few days later I given a claims handler- Rego. She explained everything she needed from me clearly. After providing the needed documents I was provided with a validator- Ms Mila- who handled me with patience and did by all means accommodated me through everything. I logged in my claim on 03/06/2025 and got my brand-new phone today 20/06/2025. I would honestly give the insurance 5 stars, but I felt like that it took too long, and I was asked to provide a lot of documents. Other than that, I am happy with service that were provided to me.

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Replies (1)
Naked Insurance
Naked Insurance's reply23 Jun 2025, 11:41
Official
Hi Nkateko, Thank you for the glowing feedback! We’re so happy to hear that you’re satisfied with our service. Your trust means the world to us, and we’ll continue working hard to provide you with the best possible insurance solutions. Reach out any time, we’re here to help!